Alerts

Create your own alert rules. Each rule sends notifications to a recipient on the cadence and channel you choose. Toggle a rule off to mute it, or delete it. Only active rules send anything.

Add an alert

Recipient emailCadenceChannel

No alerts configured

You won't be notified until you add an active alert above.

Critical alerts

These fire immediately — outside the regular cadence — when a threshold is breached. Delivered to all admins via email + in-app.

OOS cascade alert

Triggered when 3+ stores in the same cluster go OOS on the same SKU within 48 hours.

3 stores

48 hours

Active

Phantom stock variance

Triggered when system-vs-actual variance exceeds 50% for any SKU at any store.

50 %

Active

Transfer cycle breach

Triggered when any active transfer exceeds 7 days in transit (target is 1.8 days).

7 days

Active

New SOP gap detected

Triggered when Kiki identifies a new gap between your operations and benchmark. Sent to admin only.

Off

Capture rate drop

Triggered when weekly capture rate drops more than 10 percentage points vs. the 4-week rolling average.

Off